COVID-19 – Important Service Update
In the light of the current government guidelines concerning COVID-19, we want to assure everyone that we are still open for business and available for quotations for our complete range of bespoke blinds.
Even though most important COVID-19 restrictions have been withdrawn, we have chosen to maintain our safe way of working. This is because throughout the pandemic these measures gave us a clean record of infection control, for the safety of both our customers and staff.
I Would Still Like To Buy Blinds, What Can I do?
Home Visits & Video Quotations
Working within the new government guidelines concerning COVID-19 we are able to offer home quotation visits as normal.
We do still offer Skype, Facebook and Zoom video quotations for those self-isolating. However, the majority of visits from our sales and installation teams will be in person, with PPE where necessary during service. This way our fitters can take the correct measurements of your glazing for you in a safe manner.
Survey & Installation
Our Installation Team still have a few social distancing measures in place:
- We still wish to avoid contact where we can. So, we would prefer to be let in through the side/rear door so we do not have to walk past you or go through your house unnecessarily.
- Please contact us if you or someone in your home has Covid-19 and we will delay our visit by at least five days.
Our Installation Team will often still wear PPE as a precaution whilst they survey and install your blinds.
Payment will only be possible by card, which must be taken before we finish your installation.
Get in Contact
Maintenance on current Blinds
Visit our online MyBlinds customer area, which is filled with detailed guides and videos showing you how to perform basic maintenance for your blinds. If you have a problem that cannot be fixed using the guides available, you can submit a support ticket to our contracts department in the MyBlinds area.
Please email us at email@example.com if you have further questions regarding an existing order, ensuring that you include your order number or post code..