PEACE OF MIND
Buying a product like made-to-measure blinds can be a big purchase and requires a lot of decisions throughout the entire process; from what company to choose, what blinds would work best, and making sure the blinds will remain in good working order after purchase.
Because of this we aim to make sure that our customers have peace of mind across every stage of the process, from the initial quotation right through to the after-sales service. That way our customers know that not only are they getting the best possible blinds for them, but also have the knowledge that their blinds will be safe, made with quality and are able to stay looking like new for years afterwards.
5 YEAR GUARANTEE
Unlike other companies, we offer a genuine 5 year guarantee that includes both labour and parts for our range of pure™ Conservatory Blinds and Duette® Blinds. Check the ‘small print’ with other companies claiming to offer a 5-year guarantee and you will find that they actually only offer a 1 year guarantee for labour, meaning you will have to pay extra for any visit after the first year.
LOWEST PRICE GUARANTEE
Our Lowest Price Guarantee means that if you receive a lower quotation for the same specification (i.e. same blind range, fabric and number of blinds) then we promise to beat it by up to 10% of the difference.
If you have received a lower quotation then it is almost certainly for a substantially different specification than we have given you.
Looped blind cords are a big safety hazard for both children and pets, especially when used in a conservatory.
We offer a range of safe by design blinds, such as our pure™ Pleated Blinds and the LiteRise® and SmartCord® systems, as well as child safety devices for blinds that need cord operation.
Our sales team will provide expert advice with no hard-selling techniques. We’ll be able to recommend you the best blinds for your needs, as well as offer a range of quotes for you to compare.
We are now offering quotations with Home Visits (social distanced) or via Video Conferencing (using Zoom, WhatsApp or Skype).
Our experts show you how real blinds work and fit before you buy – not just pretty pictures. We believe in giving you all of the information so you can make an informed decision without any pressure.
We aren’t a sales company and don’t have sales targets or call centres. Our sole aim is to provide you with the perfect blinds for your conservatory, which is why we make sure that you are happy every step of the way.
HONEST & ETHICAL
One of the main comments we receive is that we were the only people that seemed to know what we were talking about. Our specialist experience means that we can answer all of your questions, however technical.
We may not offer you the lowest quotation, but we always offer the best value for money. Rather than just quote for the cheapest method of covering your glass, we explain all of the possible solutions and prices and recommend the best one for you.