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New Technical Images for Surveys
Further to our recent news article explaining how we have created all new survey forms for conservatory blinds, we have also now created completely new technical images to help our installers explain technical details at survey stage.
Although we tend to go into quite a lot of detail before you buy your blinds (certainly a great deal more than any of the Direct Sales Companies) there are still a lot of small details that can only be discussed with the installer at survey stage, because only they have the experience of fitting to all of the hundreds of different conservatory profiles.
Our installers are all being issued with an extensive array of new images showing real customer conservatories with different blinds in varying technical situations that can affect appearance and operation. This is in addition to the samples that they also carry to show you exactly where and how your blinds will fit.
It is important that you are available to discuss your order at survey stage with your installer because this is the last stage where we can make slight changes to meet your personal requirements. Our installers are happy to go through all of the options with you in as much detail as you require, as well as suggest alternatives that they know, from experience, will work best in your conservatory.
Because we don’t conceal any information, you can see exactly how your blinds will look before you order them, and then again at survey stage. We offer a unique "Satisfaction Guarantee" that promises to cancel your order and refund your deposit in full if you are not entirely happy with what we are telling you at survey, or if it differs from what was discussed before ordering.
We can offer this because we aren’t a sales company that just gives people ‘carte blanche’ to win orders, even if it means deceiving the customer. Just compare our service to any other blind company and see the difference.
These all new technical survey images are being issued to our installers over the next few weeks.
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