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Now that the riots have subsided we have taken stock of the situation and find that our lead times for conservatory blinds installations have been more or less unaffected.
We remain extremely busy, especially for August which is normally slower due to holidays, but are completing most installations in as little as 4 weeks from order. More complex installations and those that are away from the main road networks are taking up to 6 weeks from date of order, but the majority are quicker.
Some of our smaller orders (pleated window blinds or small lean-to conservatory blinds) are being completed in less than 4 weeks where the customer is readily available for survey and installation appointments.
In fact 2011 is almost as busy as our peak year of 2007 and yet we are managing our lead times much better, with over 95% of conservatory blinds orders being completed within approx. 3 weeks of survey.
Compare this to ordering ready-made furniture (where you are often quoted 6-8 weeks and it actually being delivered in 8+ weeks) then we believe that we are doing extraordinarily well; as obviously, blinds are completely made-to-measure, requiring survey and installation.
Unlike most other companies offering blinds, we are honest with our lead times. We do not promise timescales that we cannot meet just to win an order.