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What Customers Really Want
We are hopefully coming to the end of a complete redevelopment of our web site that we started some months ago. Although stressful at times we have found it very helpful as it has brought a number of ideas to the fore that we had previously never really considered quite so carefully before.
What do customers really want from us?
Who Said What?
All of these things have been taken into consideration whilst we are redesigning our web site. We still have some time before it will be ready to be launched, but this process has been invaluable in reminding us of what customers really want…
…which is odd because, after all, we are customers too when you think about it.
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