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What's included in your Annual Maintenance Service?
We offer an optional annual service when you buy blinds, which is particularly recommended for remote control installations.
We visit you and carry out a full check on your blinds to ensure that they are in top condition, and carry out the following work ...
- Blinds unclipped (normally from the top) and any loose debris shaken out
- Fixings, clips and brackets checked and replaced where necessary
- Cables wiped with silicone and re-tensioned as necessary
- Motors & drive cords checked to be fully operational
- Handset, programmers & transformer checked to be operational
- Blinds tested and work area swept clean on completion
- Battery replaced in your remote control handset
As most service calls arise due to incorrect care & operation, it is often cheaper to purchase a maintenance service agreement at order stage than to pay for reactive service calls that are not covered under guarantee. Further details are available from our sales team.
NB: Also posted within our Remote Control Operation section.
05 July 2008
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If you can't find the answer to your question in our Frequently Asked Question section then click here to "Ask an Expert".
Our experts are on hand during the week to answer all your conservatory blind questions. We may need to see drawings and/or photographs which you can email to us or upload to an image sharing site (click here to find out more).
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