What happens when I make an enquiry?

When you make an enquiry with Conservatory Blinds Limited you will not be plagued by sales calls, or made to feel awkward if you decide against buying blinds. We are NOT a Direct Sales Company.

We don’t have a call centre or telesales staff either. In fact, because we are family owned and run company, you will probably always speak to the same person. 

If you ask us to call you back in a week’s time, you can be sure that we will call you in a week’s time and that no-one else will call you before then.

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Depending on whether you telephone us or enquire via the web site, we normally ask you some basic questions about your requirements and your conservatory so that we know what your expectations may be and which brochure and/or technical information to provide.

If you have requested a brochure via the web site we will contact you to ask the same questions so that we know what information to send. We will also follow up your enquiry to ensure that you have received your brochure, as well as to find out whether we can assist you further.

If you have requested a quotation, your local salesperson will call you back to arrange an appointment (normally within 24-48 hours). At appointment we will need to ask you some more detailed questions to establish whether you have any firm requirements or what advice you may need in respect of different blind types, ranges, fabrics, layouts, etc.

If you remain unsure which specification would be most suitable for you then we can measure and price for varying options. Nearly all quotations can be prepared on the day of your appointment and provided to you in writing before we leave. Complex quotations with numerous options may be emailed or posted to you following your appointment.

When you make an enquiry with Conservatory Blinds Limited you will not be plagued by sales calls or made to feel awkward if you decide against buying blinds.

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